A Helpful Guest at Table: The Use of Mediation by Family-Owned Businesses
Mark E. Appel
Family-owned businesses (FOBs) face unprecedented challenges in the wake of COVID-19. New revenue sources, workplace health and safety issues and an urgent need to drive both internal and customer-facing systems online all require quick and effective responses. This article explores how a skilled mediator can assist FOBs in reimagining themselves for the post COVID-19 environment.